The Hospice's team of Community Nurse Specialists visits patients in their own homes.  Often, their visit is the first contact that a patient has with the Phyllis Tuckwell Hospice, so they try to ensure that questions are answered and any fears or anxieties are allayed.  The nurses form a vital link between the comforts and reassuring surroundings of a patients home and the large bank of expertise that exists within the Hospice.  They address not only physical symptoms but also emotional and psychological problems faced by patients and their carers at a very stressful time.