Planning For The Future:
Five Year Strategic Plan
In October 2001, a
team of Trustees and senior Hospice managers commenced the creation of a 5
Year Strategic Plan for the Hospice. The process necessitated a
fundamental review of our current position in order to consider the likely
impact of Government/NHS reorganisation and Care Standards as then
perceived and our prediction of future patient needs. The outcome of the
projection of the Plan’s first year has now been reflected in this year’s
budget. The Plan foresaw, over the 5-Year period, the:
expansion of Day, Community
Care and Outpatient services
continuation of in-patient
services at 20 bed capacity
increase in specific and
scarce clinical resource
development of modern IT
systems
need for additional
internal and external staff training and education
need to vigorously pursue
additional Government funding, increase our certainty of income, and
explore additional fund-raising methods
need to improve internal
administrative efficiency and better use of facilities
An immediate consequence
of the Plan was the formation of four on-going Working Parties to
establish a Facilities Plan to redevelop parts of the Hospice buildings to
enable the expansion of Day and Community Care services, a Retail
Development Plan to expand the number of Hospice shops, a Training &
Education Plan to set skill requirements by job, identify any skills
shortfall by individual and remedy these through training, an IT Strategy
to provide commonality of systems for internal and internet
communications, set IT user standards and improve the efficiency of
customer services provided.
This process has been
invaluable in increasing our understanding of the integration of
activities required to bring about the delivery of high quality low cost
services to our community for the future.
Brian G Lowe
Vice Chairman
top of page
back to Reports
